Frequently Asked Questions about Air Duct Cleaning

Q. Why do air ducts need cleaning?

A. Dust, dirt, pollen, animal dander, and other airborne contaminants are pulled into your duct system every time the furnace or air conditioner runs. These contaminants build up inside the ductwork and can help make your duct system an ideal breeding ground for mold spores, bacteria, fungus, mildew, and other microbes. Each time the furnace or air conditioner is turned on, contaminants are spewed out and circulated throughout your home and affect the health and comfort of your family. Family members who suffer from allergies, asthma or other respiratory ailments as well as children and the elderly are especially vulnerable to the effects of indoor air pollutants.

Q. What are the benefits of Air Duct Cleaning?

A. The removal of contaminants from the entire HVAC system is recognized by industry experts as the most effective way to eliminate air duct pollutants. This is referred to as the "source removal" method of duct cleaning. In addition to the obvious health benefits, duct cleaning can help maintain a cleaner home. It also helps to restore HVAC system capacity and lessen running time, resulting in lower heating and cooling bills.

Q. How do I know if my air ducts need cleaning?

A. If you answer yes to any of the following questions, it may be time to have your air duct system professionally cleaned.

  1. Does anyone in your house have allergies, asthma, or other respiratory problems?
  2. Does anyone in your family suffer from headaches, nasal congestion, or other sinus problems at night or in the morning?
  3. Is there a smoker in the house or were prior owners of your house smokers?
  4. Do you or did the prior owners have dogs, cats, or other pets?
  5. Do you notice "musty" or "stale" odors when the furnace or air conditioner runs?
  6. Do you notice dust on your furniture shorty after cleaning?
  7. Does it seem like there is not enough air flow coming from your vents?
  8. Do you notice excessive dust accumulating on your return vents or walls?
  9. Are your furnace filters dirty shortly after changing them?
  10. Is your furnace equipped only with a standard throw-away fiberglass filter?

Q. How long will it take to clean my air ducts?

A. At Duct Masters®, we take pride in knowing that our services are optimized for efficiency and thoroughness. Depending on the number of vents in your heating and cooling system, a typical air duct cleaning usually averages around three to four hours for a two-story, three to four bedroom home.

Q. Do I need to be home while my air ducts are being cleaned?

A. Because we are a family owned and operated business, and because we are fully licensed, bonded and insured, you need have no worries about leaving our technicians in the house unsupervised. We stand behind every one of our hand-selected technicians for quality, service and integrity. All dust is suctioned to a vacuum that sits outside of the house and all vents are covered during the cleaning process so there is no dust blown into the house. Ask us for Customer References - we'll be more than happy to provide you with references from some of our many satisfied customers. At Duct Masters®, an informed customer is our best marketing tool!

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